How do you reset a comcast cable box

A leading provider of homesourcing: customer and technical support solutions delivered by home-based employees. Keep in mind, depending when you restart your DVR, your recording may be interrupted. If you're restarting while the DVR is recording, it will disrupt the recording. Already recorded and scheduled recordings as well as preferences will not be lost. These cookies are necessary for the website to function and cannot be switched off in our systems.

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How To Set Up Xfinity Cable Box in Easy Steps

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How To Reset Xfinity Cable Box in Easy Steps

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Get Tech Support Customer Support.How to reset Xfinity cable box is one of the most frequently asked questions of every Comcast customer. Although Comcast is the most massive cable television service provider in the United States, you may still get frustrated because of several issues that may limit your viewing experience.

Today, let us learn how to factory reset Xfinity cable box on your own at home to resolve these problems. Like other telecommunications company, Comcast also has its fair share of issues. But the most common problem you might have experienced is not getting any signal on your cable box. When this happens, you easily miss your favorite and most awaited programs. Getting this error on your television screen may be due to several issues like faulty devices, loose cables, or a service disruption in your area, especially during adverse weather conditions.

Luckily, you can perform a factory reset on your cable box to resolve any memory issue. Before we discuss how to perform a factory reset on your Xfinity cable box lets do basic. One golden rule in technology when troubleshooting issues is to restart your device. Compared to doing a factory reset, restarting your device will only refresh the system and not change any of your saved preferences.

Hence, previously scheduled recordings and recorded programs will not get lost in the process. Fortunately, you can do several easy and straightforward techniques to troubleshoot a Comcast cable box not working. The first and most basic method you can try out when learning how to factory reset your Xfinity cable box is to turn off your streaming device manually.

With just the steps below, you can get your equipment back to its peak condition in a few minutes:. Photo by Xfinity. Aside from pressing the power button on your cable box, you can also unplug its power cord.

Similar to the above method, doing so will also refresh your device's systems. If you have your Xfinity remote, you can force your cable box to restart through the Help menu. If your cable box still does not have any signal after you have tried all the possible techniques to restart it, you can now perform a factory reset. But doing the following methods will bring your device back to its default settings.

You may also need to wait for a couple of minutes to complete the entire reset process. Using the Xfinity My Account application is probably the easiest method to perform a factory reset on your cable box. In a few minutes, you can expect your equipment to become as good as new.

Step 1. Launch the app and open the TV option located at the bottom of the Overview menu. Step 2.You have a modem thing right? If so on the back is a pin hole sized button that you press down if not you need to pull down the flap on the front or on the back it should be a red botton if you still can't find it call Comcast and they can reset it for you xfinity or comcast.

Normally, Comcast cable boxes are equipped with a sort of card that you insert in their cable boxes. Check it out first and follow instructions. But better still, get on the phone and call Comcast Technical Help and get on a one-on-one from a technician that can guide you step by step. That is their job. Remember, it must be a live person on the other line of the phone, not a recording that you get crazy either holding the phone for hours and hours, or get lost in their voice menu.

It sounds like Comcast needs to "ping" your box so you get all the channels you're paying for. It only takes a few minutes and is usually done before you're off the phone with the rep.

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how do you reset a comcast cable box

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Answer Save. This Site Might Help You. Xfinity Cable Box Rngn. How do you think about the answers? You can sign in to vote the answer.How to set up Xfinity cable box? Xfinity cable box setup is actually pretty easy to do even on your own.

It is quite exciting to subscribe to the Xfinity cable service. Xfinity cable box is a TV service that provides access to several TV networks, as well as streaming services.

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Some of their TV boxes also have DVR which lets you record shows which you can watch at a later time. If you choose to have a professional do the Xfinity cable box setup, you will have to pay an installation fee. It can also be self-pick-up at the nearest Xfinity customer service center.

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Just locate your nearest service center and collect the kit. The self-install kit has everything you need for the setup. These include the required cables to the TV box.

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Step 1. Step 2. Connect the other end of the coax cable to the cable wall outlet. Step 3. Step 4. Step 5. Connect your power cord to the TV box and plug to the electrical outlet. To activate the service, first turn the TV on and find the correct channel 3 or 4 to see the activation screen. Just follow the steps and you are good to go. For Scientific Atlanta, you might have to wait 20 minutes for the TV Box to warm up first go to the Official activation page. As you can see, it is actually pretty easy to go about with the Xfinity cable box setup even by yourself.

If you need more help, the Xfinity website has some video guides. Like this Post? Contents hide. What is Xfinity Cable Box? Source: Xfinity. Start typing to see results or hit ESC to close sky internet vodafone virgin ee. See all results. Share via. Copy Link. Powered by Social Snap. Copy link. Copy Copied.I have a X16 box I purchased new on ebay from a credible seller. It arrived in as new condition with the original clear plastic covering still attached.

I removed it so it could have air flow. Apparently it is not recognizing me and the correct remote isn't working with it either.

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I believe it is either a firmware issue and needs to be reset to factory default. Would you please help me with this task. I surely would appreciate some guidance. There isn't much info on how to do this online. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Sign In. Factory reset Xi6-A Companion Box.

Regular Visitor. Re: I have a X16 box I purchased new on ebay from a. Diamond Problem Solver. Regardless of the type of seller, the equipment belongs to Comcast. I am a Retired Official Comcast Employee We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark a post as the Best Answer! Silver Problem Solver. See if you can get a refund. I am not a Comcast Employee. I am just a customer, volunteering my time to help other customers here in the Forums. Mark the post as best answer! All forum topics Previous Topic Next Topic. Visit Our Help Communities.As Andrew asked, what are the model numbers? Did this particular box ever work in it's current location?

Are you sure the outlet you are connecting to actually has live signal?

Cable: Step By Step New Install \u0026 AMP Part 4

Are you sure that you connected the cable to the "cable TV in" jack? I have been connectiing cable TV gear for over 40 years and last weekend I accidentally made a connection to the "cable TV out" jack. Many X1 "small boxes" must be able to communicate with the main box over the wiring in your house.

If an Xi box can't see and communicate with a main XG box it will not work. STILL waiting on the model numbers of your boxes. Do you have a DVR? I've been having to reset my boxes almost daily.

Main box is usually ok. It is the smaller boxes in bedrooms and basement with issues. Tom-Parker, when you reset the boxes, do they work after that? Have you replaced the cabling from the boxes to the TV?

I'm having the same issue-Main box in living room is fine-small box in bedroom have to unplug and reset it every couple days.

how do you reset a comcast cable box

We truly appreciate your time! Often, this is related to a MOCA issue. Let's investigate! Please send me a private message with your full name for help. Just click my name and then on the next page, you'll see an option to send me a private message on the top right hand side.

how do you reset a comcast cable box

Could you please send me a private message with your full name to begin? I wanted to reach out and touch base before closing out your post. Did you have any other questions for us? The communication issue sems to be on Comcasts end and not the end users problem. Possibly with the recent update that has messed up interior communications between the boxes. This is REcent up until a few days ago both Pace Xi3's were working fine.

Greetings, Muthatrucka! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear of the issues you're having with the Xi3. If you are still having issues feel free to send me a PM with your first and last name so I may further assist you.

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side. I apologize to hear you are running into issues with you cable boxes.

I would like to look into this. A lot of the times we need to go into a PM in order to get your information and dig deeper into the signal to see what could be causing the issue. I would like to see what's happening with your signal.

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Can you please send me a PM with your first and last name so I may further assist you? Greetings, Frustrated! I appreciate you taking the time to reach out to us here on the forums as well with this.Last Updated: October 14, References. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness.

There are 11 references cited in this article, which can be found at the bottom of the page. This article has been viewed 93, times. Learn more When you reset the box, first try navigating to the Settings menu and look for a Restart option. Warning: Fully resetting your cable box could erase any content you recorded or saved on it. Please help us continue to provide you with our trusted how-to guides and videos for free by whitelisting wikiHow on your ad blocker. Log in Facebook.

No account yet? Create an account. Edit this Article. We use cookies to make wikiHow great. By using our site, you agree to our cookie policy. Learn why people trust wikiHow. Explore this Article methods. Tips and Warnings. Related Articles. Method 1 of All rights reserved. This image may not be used by other entities without the express written consent of wikiHow, Inc. Open the menu on the cable box using your remote.

Make sure your TV and cable box are both on so you can see the image on the screen. Look on the remote that controls your cable and locate a button that says Menu, which is usually at the top or in the middle of the remote.


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